{"id":853,"date":"2021-04-09T17:30:09","date_gmt":"2021-04-09T15:30:09","guid":{"rendered":"https:\/\/be-unboxed.com\/?page_id=853"},"modified":"2021-05-11T12:06:34","modified_gmt":"2021-05-11T10:06:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/be-unboxed.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat you need to know about unBOXed<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Short summary of unBOXed<\/h5>

Click Here<\/a><\/span><\/p>

Current box information<\/h5>

Menu<\/a><\/span><\/p>

Price<\/a><\/span><\/p>

When will the next box be released?<\/h5>

The next Boxes will be announced soon but in order not to miss the latest information, do not hesitate to subscribe to our Newsletter, or to follow us on our different social networks.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How to order on unBOXed?<\/h5>

How To<\/a><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What are the delivery terms?<\/h5>

We offer 2 delivery options:<\/p>

– Collection from a pick up location (free of charge) – List of pick up location here under:<\/p>

\u00a0 \u00a0 \u00a0 \u00a0Boury Restaurant, Roeselare
\u00a0 \u00a0 \u00a0 \u00a0The Jane Antwerp
\u00a0 \u00a0 \u00a0 \u00a0Ma Langue Sourit Restaurant, Luxembourg
\u00a0 \u00a0 \u00a0 \u00a0Auberge du P\u00eacheur, Sint-Martens-Latem
<\/span>\u00a0 \u00a0 \u00a0 \u00a0Charl’s, Knokke
\u00a0 \u00a0 \u00a0 \u00a0Hotel Serwir, Sint-Niklaas
\u00a0 \u00a0 \u00a0 \u00a0Wijnen De Clerck, Kortrijk
\u00a0 \u00a0 \u00a0 \u00a0Bidfood De Clercq , Oudenaarde
\u00a0 \u00a0 \u00a0 \u00a0Residentie\u00a0La Vigie, Koksijde
\u00a0 \u00a0 \u00a0 \u00a0Hotel Gosset, Brussels
\u00a0 \u00a0 \u00a0 \u00a0Les Ateliers de la Mer, Neufch\u00e2teau<\/p>

– Home delivery (or to your workplace for example).<\/p>

For the home delivery option, keep in mind that there is an additional costs of 20 euros for an address in Belgium and 30 euros for an address in Luxembourg.<\/p>

Where do you deliver?<\/h5>

We deliver everywhere in Belgium and Luxembourg\u00a0(Netherlands\/Germany\/France on request).<\/span><\/p>

How do you respect the cold chain during delivery?<\/h5>

We guarantee the respect of the cold chain throughout the delivery of the Box thanks to refrigerated vehicles.<\/p>

How is home delivery carried out?<\/h5>

Your order will be delivered to the address that you have selected. Please note that presence upon delivery of the box is mandatory.<\/p>

How does a pick up delivery work?<\/h5>

Your order can be collected at the pick up point that you selected when placing your order. Your box will be available on the chosen day at the following hours.
Friday & Saturday : 4pm > 6.30pm
Sunday : 11am > 12.30pm<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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I would like to know which ingredients are in the box<\/h5>

The complete composition of the box is listed in the\u00a0menu<\/a><\/span> . In case of allergies, it’s always safer to contact us. Be careful though that the menus cannot be modified.<\/p>

Do you offer boxes for special diets?<\/h5>

Our first experience is unfortunately not vegetarian (or otherwise). However, we want to please everyone and will be working on a future vegetarian box. We invite you to keep in touch with us to be the first to know when this next experience is launched.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Is your packaging eco-friendly?<\/h5>

Our cardboard packaging is made of recycled materials. But that’s not all.
We designed this box with an important ecological conscience: Curious ?<\/a><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Are there any extra charges when I order?<\/h5>

Only if you wish to have your box delivered at home (or workplace). If you choose the pick up option, there is no extra charge.\u00a0
More: Delivery<\/a><\/span><\/span><\/p>

What payment methods are available?<\/h5>

We accept payment by Credit Card, Bancontact or Bank Transfert<\/p>

How do I get an invoice?<\/h5>

When you place your order, check the box “I would like an invoice”. You will then receive an invoice in the following days.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How to report a bug on the site?<\/h5>

Contact us<\/a><\/span><\/p>

I can’t place an order<\/h5>

Contact us<\/a><\/span><\/p>

I can’t validate or pay my order<\/h5>

Contact us<\/a><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAfter sales<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
How do I contact customer service?<\/h5>

If you haven’t found the answer on our FAQ and you have a question about your order: the easiest and quickest way is to contact us<\/a><\/span>.\u00a0<\/p>

I want to change my order<\/h5>

When your order is validated, it is unfortunately impossible to modify it wether on your side or on ours. Please contact us<\/a><\/span>.\u00a0<\/p>

I want to cancel my order<\/h5>

Once your order has been confirmed, it is unfortunately impossible for us to modify your order. If you wish to cancel an order, we need to be notified at least 10 days before your delivery date. If you wish to cancel your order exceptionally, and it is an order that will be delivered in 5 days or more, contact us<\/a><\/span>.\u00a0 You will not be present to collect your order? In case of extreme urgency, we can have it delivered to your neighbours. For this, contact us<\/a><\/span>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ What you need to know about unBOXed Short summary of unBOXed Click Here Current box information Menu Price When will the next box be released? The next Boxes will be announced soon but in order not to miss the latest information, do not hesitate to subscribe to our Newsletter, or to follow us on […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"categories":[27],"_links":{"self":[{"href":"https:\/\/be-unboxed.com\/wp-json\/wp\/v2\/pages\/853"}],"collection":[{"href":"https:\/\/be-unboxed.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/be-unboxed.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/be-unboxed.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/be-unboxed.com\/wp-json\/wp\/v2\/comments?post=853"}],"version-history":[{"count":60,"href":"https:\/\/be-unboxed.com\/wp-json\/wp\/v2\/pages\/853\/revisions"}],"predecessor-version":[{"id":1637,"href":"https:\/\/be-unboxed.com\/wp-json\/wp\/v2\/pages\/853\/revisions\/1637"}],"wp:attachment":[{"href":"https:\/\/be-unboxed.com\/wp-json\/wp\/v2\/media?parent=853"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/be-unboxed.com\/wp-json\/wp\/v2\/categories?post=853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}